Accountability in the Workplace

Objectives: In this two hour course unit you will learn the informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability.

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success. 

This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.

Course Objectives:
• Define accountability and personal accountability
• Differentiate between ownership and accountability
• Use feedback as a tool to enhance performance
• Understand the barriers of workplace accountability
• Focus on building accountability leadership
• Effectively set SMART goals
• Identify the components of the cycle of accountability
• Work towards achieving the benefits of accountability

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

Unit Contents:

1. Getting Started
Getting Started
In this topic you will cover a basic introduction to the course unit and its objectives.

2. What is Accountability?
In this topic you will cover:
What is Accountability?
Defining Accountability
Personal Accountability
Being Held Accountable
Accountability vs. Blame
Understanding the Importance
Case Study
Self-test Quiz

3. Creating an Accountable Workplace
In this topic you will cover:
Creating an Accountable Workplace
Modeling Accountability
Valuing Accountability
The Front-Loading Benefits
Teamwork
The Accountability Cycle
Case Study
Self-test Quiz

4. The C’s of Accountability
In this topic you will cover:
The C’s of Accountability
Clarification
Common Purpose
Communication
Collaboration
Consequences
Case Study
Self-test Quiz

5. Building Ownership
In this topic you will cover:
Building Ownership
Ownership vs. Accountability
The Ownership Mentality
Why Does it Matter?
The Weight of Micromanaging
Sharing Your Vision
Case Study
Self-test Quiz

6. Accountability in Leadership
In this topic you will cover:
Accountability in Leadership
What is Leadership?
The Role of the Organization
The Role of the Manager
The Role of the Employee
Strengthening Leadership Accountability
Case Study
Self-test Quiz

7. The Power of Goal-Setting
In this topic you will cover:
The Power of Goal-Setting
Setting SMART Goals
Who is Accountable?
Identifying Your “Why”
Goal Lengths
Remaining Loyal to Your Goals
Case Study
Self-test Quiz

8. Feedback as a Tool
In this topic you will cover:
Feedback as a Tool
Choosing Positivity
Considering the Time Frame
Giving Feedback
Receiving Feedback
Creating an Action Plan
Case Study
Self-test Quiz

9. Effective Delegation
In this topic you will cover:
Effective Delegation
What is Delegation?
How to Delegate
When to Delegate
Whom Should You Delegate
Dismissing Delegation
Case Study
Self-test Quiz

10. Barriers to Accountability
In this topic you will cover:
Barriers to Accountability
Failure to Meet Expectations
Lack of Self-Confidence
Lacking Alignment
Overcoming Obstacles
Case Study
Self-test Quiz

11. The Benefits of Accountability
In this topic you will cover:
The Benefits of Accountability
Improving Performance
Building Trust and Integrity
Employee Engagement
Workplace Satisfaction
Dedication to Your Role
Case Study
Self-test Quiz

12. Wrapping up and Test Results
In this topic you will cover:
Course Conclusion
Wrapping up
Test Results Summary