Help Center

We use two leading cloud based systems to offer our courses.  Shopify.com on the sales side and Learnupon.com on the course delivery side.  This ensures we can offer you the best and most reliable service possible.  While the process for enrolling and using our systems should be seamless, sometimes when creating your account you may inadvertently create different passwords on the shop or training portal side.  

Every Course Unit should issue automatically a certificate for you to download... also it sends the certificate as email attachment to your course completion email.

If you don't receive the email for some reason you can always download your certificate from your dashboard as follows:

1) go to your dashboard.

2) select completed courses.

3) select the course from which you want to download the certificate

4) select the actions menu

5) select download certificate.

If you need a paper certificate you can order one here to be sent to you in physical form anywhere in the world.

Yes you can, but we have to charge a nominal certificate issuing fee to cover costs.  You can order your certificate issued at https://www.ebsi.ie/products/certificate-issuing-fee

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