Do you get nervous when making presentations at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this course is just for you! It is aimed at anybody who wants to improve their speaking skills in informal situations. We will give you the confidence and the skills to interact with others, to speak in informal situations, and to make presentations in front of small groups.

After you complete this course, you will be able to:

• Speak with more confidence in one-on-one conversations.
• Feel more confident speaking socially or small groups such as meetings.
• Practice developing these skills in a safe and supportive setting.

Course Topics:

Session One: Course Overview

• Learning Objectives 

Session Two: Good Communication Skills

• Defining Communication
• Barriers to Communication

Session Three: Interpersonal Skills

• Listening
• Steps to Active Listening
• Responding to Feelings
• Reading Cues
• Demonstration Cues
• Tips for Becoming a Better Listener
• Why Do People Have Difficulty Listening?
• Asking Questions

Session Four: Getting Comfortable in Conversation

• Four Levels
• Level One: Small Talk
• Level Two: Fact Disclosure
• Level Three: Viewpoints and Opinions
• Level Four: Personal Feelings

Session Five: Practicing Dialogue

• Making Connections

Session Six: Redesigning Yourself for Strength

• Controlling Your Voice
• Body Language

Session Seven: Professionalism

• Looking Professional
• Looking Professional
• Speaking Professionally
• Avoid Fillers

Session Eight: Maximizing Meetings

• Four Areas of Opportunity
• Fifteen Ways to Master a Meeting
• Fifteen Ways to Master a Meeting
• Fifteen Ways to Master a Meeting

Session Nine: Sticky Situations

• Making Connections

Session Ten: Controlling Nervousness

• About Nerves
• Controlling Physical Nervousness
• Controlling Physical Nervousness
• Capitalizing on the Law of Attraction