High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This course identifies these challenges and helps your participants push through to success.

With our High Performance Teams (Remote Workforce) course, your participants will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task.

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

Course Outline

Module One: Getting Started

Module Two: Remote Workforce

• What is a Remote Workforce?
• Types of Remote Workforce
• Benefits of a Remote Workforce
• Materials for Remote Workforce
• Case Study
• Review Questions

Module Three: High Performance Teams

• What is a High Performance Team?
• Benefits of High Performance Team
• Leadership for High Performance Team
• Understanding Team Dynamics
• Case Study
• Review Questions

Module Four: Characteristics of High Performance Teams

• Excellent Communication
• Goal-Oriented
• Flexibility
• Committed
• Case Study
• Review Questions

Module Five: How to Create Teamwork

• Identify Group & Individual Responsibilities
• Give Permission to Take Action
• Build Relationships
• Give Feedback
• Case Study
• Review Questions

Module Six: Types of Communication

• Virtual Team Meetings
• Telephone Conferences
• Email Communication
• Intranet, Webpage, and Social Media Communication
• Case Study & Review Questions

Module Seven: Training Your Team            

• Telecommute Training  
• Web-based Training      
• Peer to Peer Training    
• Training Assessment and Retraining       
• Case Study         
• Review Questions              

Module Eight: Managing the Team       

• Tracking Team Performance      
• Counseling Employees 
• Positive Recognition for Employees        
• Training Never Stops!   
• Case Study         
• Review Questions           

Module Nine: Effective Team Meeting How-to 

• Have a Clear Agenda     
• Use Screen Shots or References              
• Create a Safe Place        
• Team Meeting Don’ts   
• Case Study         
• Review Questions              

Module Ten :Keep Happy and Motivated High Performance Team          

• Watch for Signs of Conflict or Unhappiness         
• Employee Feedback and Concerns         
• Give Opportunities for Additional Education       
• Impart Opportunities for Career Growth              
• Case Study         
• Review Questions               

Module Eleven: “Don’ts” with High Performance Teams       

• Don't Forget to Share Success   
• Don't Delay in Responding          
• Don’t Assign Vague Responsibilities       
• Don’t Lead as a Dictator               
• Case Study         
• Review Questions