A respectful work environment is essential to the overall success of your team, as well as contribution to a stronger work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team with this shared knowledge. The concept of respect is often taught at a young age, however it is just as important to remind adults to model respective behaviors. Remember, it is the responsibility of all team members to be respectful to one another, and address conflict in a positive manner in order to accomplish a healthy, safe work environment.

This course will give you the tools and conversation to help empower your team to recognize behaviors that influence the performance done within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and skills to communicate and recognize one another are practiced.

Objectives: In this unit you will learn the tools and conversation techniques to help empower your team to recognize behaviors that influence the performance done within the workplace. 

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

Unit Contents:

1. Getting Started
In this topic you will cover:
Getting Started
In this topic you will cover a basic introduction to the course unit and its objectives.

2. What is Respect?
In this topic you will cover:
What is Respect?
Defining Respect
Self-Respect
Owed Respect vs. Earned Respect
Measuring Respect
Respect for the Workplace
Case Study
Self-test Quiz

3. The Respectful Employee
In this topic you will cover:
The Respectful Employee
Common Characteristics
The Importance of Mutual Respect
Earning Respect
Enhancing Professionalism
Being Liked vs. Being Respected
Case Study
Self-test Quiz

4. Disrespectful Behavior
In this topic you will cover:
Disrespectful Behavior
Why These Behaviors Arise
Discrimination
Bullying
Harassment
What is Not Harassment?
Case Study
Self-test Quiz

5. Managing Emotions
In this topic you will cover:
Managing Emotions
Meaning of Emotions
Negative Emotions at Work
Choosing Your Reactions
Absorbing Other People’s Emotions
The Positive Outcome
Case Study
Self-test Quiz

6. Respectful Communication Approaches
In this topic you will cover:
Respectful Communication Approaches
Self-Awareness
Active Listening
Nonverbal Communication
Verbal Communication
Constructive Disagreement
Case Study
Self-test Quiz

7. The Inclusive Mindset
In this topic you will cover:
The Inclusive Mindset
The Inclusive Leader
Diversity vs. Inclusion
Types of Workplace Diversity
Creating an Inclusive Workplace
The Power of Words
Case Study
Self-test Quiz

8. Employee Recognition
In this topic you will cover:
Employee Recognition
Recognition and Respect
The Halo Effect
Giving Recognition
The Communication Component
Improving Employee Recognition
Case Study
Self-test Quiz

9. The R’s of Respect
In this topic you will cover:
The R’s of Respect
Recognition
Responding
Reporting
Roles and Responsibilities
Rising Above
Case Study
Self-test Quiz

10. Building a Respectful Workplace
In this topic you will cover:
Building a Respectful Workplace
It Starts With You
Team Contribution
Respecting Space and Boundaries
Workplace Ethics
Policies on Respect
Case Study
Self-test Quiz

11. Benefits to the Business
In this topic you will cover:
Benefits to the Business
Productivity and Knowledge
Employee Engagement
Job Satisfaction
Stress Reduction
The Welcoming Environment
Case Study
Self-test Quiz

12. Wrapping up and Test Results
In this topic you will cover:
Course Conclusion
Wrapping up
Test Results Summary