Managing Workplace Harassment

Workplace harassment. A growing problem around the world. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in the organizations today. It can come in the form of a slap, a phrase, an email, or reassignment of duties. Harassment is not okay and it is illegal. Harassment needs to be reported so that the company can handle the issue properly and remediate any future problems.

Course Objectives:
• Define various types of discrimination and harassment.
• Identify the different types of harassment and their signs.
• Understand the employer’s responsibilities.
• Discuss how to remediate workplace harassment.
• Understand the harassment reporting processes and procedures.
• Discuss the steps that will be necessary in reporting harassment in the workplace.

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

Unit Contents:

1. Getting Started
In this topic you will cover a basic introduction to the course unit and its objectives.

2. Discrimination
In this topic you will cover:
Discrimination
Gender
Race
Religion
Disability
Case Study
Self-test Quiz

3. Physical
In this topic you will cover:
Physical
Hitting
Threatening Behavior
Destroying Property
Workplace Homicide
Case Study
Self-test Quiz

4. Verbal
In this topic you will cover:
Verbal
Yelling
Insulting
Ordering
Blaming
Case Study
Self-test Quiz

5. Sexual
In this topic you will cover:
Sexual
Touching
Gestures
Sharing Inappropriate Photos
Sharing Inappropriate Jokes
Case Study
Self-test Quiz

6. Psychological
In this topic you will cover:
Psychological
Isolating
Discrediting
Disparaging
Contesting
Case Study
Self-test Quiz

7. Cyberbullying
In this topic you will cover:
Cyberbullying
Sending Humiliating Mass Emails
Sending Harassing Emails
Emailing Lies to Others
Monitoring Policy
Case Study
Self-test Quiz

8. Employer Responsibility
In this topic you will cover:
Employer Responsibility
Understanding Federal and State Laws
Recordkeeping
Investigating Complaints
Remediating Harassment
Case Study
Self-test Quiz

9. Stopping Harassment Before It Happens
In this topic you will cover:
Stopping Harassment Before It Happens
Developing Anti-Harassment Policy
Regularly Updating Policy
Training Employees
Emphasizing Consequences for Non-Compliance
Case Study
Self-test Quiz

10. Reporting Harassment
In this topic you will cover:
Reporting Harassment
Filing with Human Resources ASAP
Keeping Detailed Records
EEOC
Filing a Lawsuit
Case Study
Self-test Quiz

11. Handling Harassment Complaints
In this topic you will cover:
Handling Harassment Complaints
Creating a Step-by-Step Process
Publishing a Step-by-Step Process
Training Employees
Retaliating
Case Study
Self-test Quiz

12. Wrapping up and Test Results
In this topic you will cover:
Course Conclusion
Wrapping up
Test Results Summary