While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

The Generation Gaps course will help participants understand the various generations present at work. Both the young and older worker will have ideas and suggestions to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

Course Outline

Module One: Getting Started

Module Two: History

• What Generations Exist in the Workplace
• What Defines a Generation?
• What This Means In Our Workplace?

Module Three: Traditionalist

• Their Background
• Their Characters
• Their Working Style

Module Four: Baby Boomers

• Their Background
• Their Characters
• Their Working Style

Module Five: Generation X"s

• Their Background
• Their Characters
• Their Working Style

Module Six: Generation Y"s (Millennial)

• Their Background
• Their Characters
• Their Working Style