Expert Commentaries

At the start of every International Trade Transaction, before the sales contract is actually agreed, the exporter will typically find the potential...

We can ‘feel’ the confusion: How shall we find the right direction for our company? What ‘formulas’ will work best for us? By applying them, can ...

Simple Tips for Increased Customer SatisfactionAfter the bombardment of Literature, Case Studies and Reports on CRM, eCRM is now receiving the sam...

The services sector in Ireland, with one million employees and 63% of the total workforce is the fastest growing sector of our economy. Private sector or market services provide 71% of all service employment while public sector employment accounts for 29%. The high growth of the 1990s (74%) has been mainly in the private sector.

On the 26th February 2003 the Minister of Enterprise Trade & Employment of the Government of Ireland signed the European Communities (Directive...

“Closer to Boston than Berlin” was the declaration of an Tanaiste about Ireland’s psychological orientation to a group of visiting US lawyers. This...

Those of us who travel frequently have a variety of experiences in dealing with customs officials at points of arrival and departure at airports, a...

A question that comes up time and time again in International Trade exams around the world, is typically, to explain the difference between an Insu...

Mr. Einstein’s theory of relativity discusses very different concepts to those of the marketing mix… however, when applying this mix to different i...

The question of gifts is complex and policy should be set by senior management. In some cultures the presentation of a small gift to customers is n...

Irish exports are expanding at unprecedented levels. The traditional reliance on the United Kingdom and other nearby European markets for export re...

The Internet is going to change delivery, logistics, content, and other business fundamentals of the trade services industry forever. Recent survey...