Skip to content
Welcome to the Office 365 Outlook Essentials course. With Office 365, you can access your inbox anywhere from any computer that has an internet connection and a web browser. In the Office 365 Outlook web app, you can collaborate and keep up to date with built in tools that Outlook is known for.
The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides its users the freedom to work from anywhere.
Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.
Course Outline
Module One: Getting Started
Workshop Objectives
Module Two: Welcome to Office 365 Outlook
The Home Page
Opening Outlook
Understanding the Outlook 365 Interface
About IM
Selecting a Theme
Closing Outlook
Module Two: Review Questions
Module Three: Working with Your Inbox (I)
Viewing Your Inbox
Filtering Messages
Checking Messages
Marking an Item Read or Unread
Replying to or Forwarding a Message from the Inbox
Ignoring Conversations
Module Three: Review Questions
Module Four: Working with Your Inbox (II)
Changing the View
Creating Folders
Moving Messages to Folders
Renaming, Moving and Deleting Folders
Adding to Favorites
About Junk Mail
Module Four: Review Questions
Module Five: Creating a New E-Mail
Creating an E-mail
About the Address Book
Finishing Your Message
Attaching a File
Inserting a Picture
Sending the Message
Module Five: Review Questions
Module Six: Managing E-Mail Messages
The Received Message Window
Opening a Chat Message
Viewing Message Details
Printing a Message
Deleting an E-Mail
Module Six: Review Questions
Module Seven: Using Outlook"s Organizational Tools
Flagging an Item for Follow-up
Using Categories
Performing a Simple Search
Performing a Complex Search
Creating a Basic Rule
Creating an Advanced Rule
Module Seven: Review Questions
Module Eight: Outlook Options
About the Outlook Options
Setting Automatic Replies
Creating a Group
Creating a Signature
Module Eight: Review Questions
Module Nine: An Introduction to the Calendar
Getting Started
Creating an Appointment
Changing Your Calendar View
Creating a Meeting Request and Using the Scheduling Assistant
Editing an Appointment
Managing Reminders
Sharing Your Calendar
Module Nine: Review Questions
Module Ten: An Introduction to Contacts
Getting Started
About Importing Contacts
Creating a New Contact
Working with Contacts
Creating a New Group
Working with Groups
Module Ten: Review Questions
Module Eleven: An Introduction to Tasks
Getting Started
Creating a New Task
Setting a Date and Reminder
Setting a Repeating Task
Forwarding a Task
Updating a Task Status
Module Eleven: Review Questions
Book a Consultation