Course Outline

Seat Time: 2hrs 

This course will introduce the learner to common fraud schemes and how thieves profit from preying on vulnerable consumers. The course will provide a comprehensive overview of facets of various types of fraud, such as credit card, ATM, wire, disaster, and more. Upon completing this course, the learner will be able to:

• Recognize red flags of various types of fraud.
• Address red flags by adhering to reporting requirements and other preventative actions.
• Understand the implications of fraud.

Course Topics

T1. Credit Card Fraud: This topic will teach the learner about credit card fraud so that s/he is prepared to recognize and describe the crime and will prepare the learner to provide customers with prevention tips.

T2. ATM Fraud: This topic will teach the learner about the crime known as ATM fraud by discussing the common indicators of the crime and ways to prevent against ATM fraud.

T3. Wire Fraud: This topic will provide the learner with an overview of wire fraud, including a description of the scheme and the consequences of wire fraud, so that s/he is able to identify wire fraud and provide customers with prevention tips.

T4. Fraud Against the Elderly: This topic will teach the learner about the types of fraud against the elderly that occur so that s/he understands why the elderly are targeted, the role of the Financial Crimes Enforcement Network (FinCEN) in identifying elder financial abuse, and how to prevent elder fraud.

T5. Forgery: This topic will familiarize the learner with a common form of fraud, forgery, so that s/he can describe forgery, recognize, and prevent it.

T6. Disaster Fraud: This topic will familiarize the learner with disaster fraud, which occurs when criminals see an opportunity to capitalize on the misfortune of others following a disaster or catastrophic event, by describing and defining the scope of types of disaster fraud schemes.

T7. Medical Identity Theft: This topic will discuss what medical identity theft, including how it occurs, red flags, and what to do if someone is a victim of medical identity theft.

T8. Other Types of Fraud: This topic will introduce the learner to more types of fraud, such as lottery and telephone fraud, that s/he may encounter on the job so that s/he understands how to identify such fraud.