Survival Skills for the New Trainer is a course for beginner trainers ready to achieve excellence in their new field. This course is designed as an exploration of the essential skills that trainers need in order to be successful.

This soft skills training course includes:

• understanding the essential background for trainers within any industry
• how being genuine enhances training
• enhanced communication, from the elements of good questions, to listening skills, and developing rapport
• key skills in a trainer’s toolbox

Course Topics:

Session One: Course Overview

Session Two: What Makes a Good Trainer?

• Background Information
• Adult Learning

Session Three: Personal Best, Professional Best

Session Four: Being Genuine

Session Five: Assertiveness Skills

Session Six: Asking the Right Questions

• Asking Good Questions
• Probing
• Pushing My Buttons

Session Seven: Listening Skills

• Can You Hear Me?
• Active Listening Skills
• What is Said and What is Heard

Session Eight: Connecting with People

• Rapport Building
• Facilitative Training
• Do I Have What it Takes?

Session Nine: Defusing Difficult Participants

Session Ten: Essentials for Success

Session Eleven: Do’s and Don’ts for New Trainers

• Recommended Reading List
• Personal Action Plan